Refund Policy
At Nade XP, we strive to deliver high-quality services and digital products that meet your expectations. However, we understand that there may be instances where you may seek a refund. Please review our refund policy below:
1. Refunds for Services
- If you are not satisfied with a service provided by Nade XP, you may request a refund.
- To be eligible for a refund, you must inform us within 14 days of the service delivery.
- Refund requests made after the 14-day period will not be honored.
2. Refunds for Digital Products
- Refunds for digital products are only available if the product has not yet been downloaded by the customer.
- Once a digital product is downloaded, it is considered delivered, and no refunds will be issued.
3. How to Request a Refund
- To request a refund, please contact our support team at [email protected].
- Include your order number, the service or product in question, and the reason for the refund request.
- Our team will review your request and respond within 2 business days.
4. Refund Processing
- Approved refunds will be processed through the original payment method used at the time of purchase.
- Please allow 4 business days for the refund to appear in your account.
Thank you for choosing Nade XP. We value your business and are committed to your satisfaction.
